Refund Policy

Refund Policy

The Global Furnitures exchange and refund process

Customers cannot cancel or return items purchased from Global Furnitures under the following return and exchange policy, and determine whether they are eligible for a refund.

It tells customers how long they have to request a replacement or exchange from us.

Our direct exchange and refund policy allows you to shop without worry on our website.

Global Furniture

You can rely on us; just like the rest of our processes, your Exchange or replacement will be simple and stress-free.

Only items that are damaged or defective upon receipt are eligible for returns.

A global furnitures support service request must be made within seven days of receiving the package.

  1. After our customer care team has requested that you provide images of the damaged or defective product, we will validate them.
  2. The replacement team will handle your request for a replacement or exchange once the validity of the damaged or defective product has been established.

Ways to Begin a Return

  1. Within seven days of receiving the package, call the Global Furnitures Support Team or send us an email to initiate your return request.
  2. Complete a short Global Furnitures Order replacement or exchange Form.
  3. Within 24 to 48 hours, our support staff will validate your Replacement or exchange request.
  4. Email notifications will be sent to you at each stage.
  5. Within 1-5 days of validating your request, we will arrange for your replacement or return to be picked up.

Note: –

The product can only be exchanged or replaced, no refunds are available.

There is a 10-year wood guarantee.

It is not possible to get a refund if you have deposited any amount, but you can purchase something else in that case.

We advise our customers to carefully research the product’s website and all the requirements before making any purchases to be sure the item will satisfy their needs.

If you have any further inquiries or want to make a refund request, kindly contact us at


Open chat
Hey 👋
How can we help you?